KANOSHIMABRIDGING BOUNDARIES
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LEGAL INFORMATION

Privacy Policy

How personal information is handled

Effective and last updated: 12 November 2026

1. Responsible business

Kanoshima LLC
Representative member: Kazuhiro Yamamoto
Morikawa 401, 1-24 Teppomachi, Naka-ku, Hiroshima 730-0017, Japan
Privacy enquiries: info@kanoshima.net

2. Information collected

Through enquiries and business correspondence we receive names, company or role, contact details, preferred timing or language, enquiry content and supplied materials. Providing information is voluntary, but we may be unable to respond without necessary details. Delivery and security infrastructure may process IP addresses, request times, pages accessed and device or browser information.

Confidential correspondence in a closed folder (conceptual brand image)
Examples of information received through enquiries.
  • Name & company
  • Contact details & timing
  • Enquiry & supplied materials

3. Purposes of use

We use personal information to: respond and arrange consultations; clarify requirements and prepare proposals; deliver agreed services and coordinate progress; administer contracts, billing and accounting; handle complaints and rights requests; prevent misuse and operate securely; and meet legal obligations. Use beyond these purposes is subject to procedures required by law.

Organized business correspondence (conceptual brand image)
Conceptual illustration supporting the text. Refer to the text for the detailed conditions.
  • Enquiry & scheduling
  • Proposal & delivery
  • Administration

4. Service providers and third parties

We may entrust necessary handling to email or cloud providers and delivery personnel, limiting it to what is needed and overseeing their handling. We do not provide personal data to third parties without consent except as permitted by law. Where sharing with prospects or potential partners is needed, we clarify the information, purpose and recipient and obtain any required consent.

Private meeting behind frosted glass (conceptual brand image)
Conceptual illustration supporting the text. Refer to the text for the detailed conditions.
  • Purpose
  • Necessary information
  • Recipient
  • Required procedures

5. International handling

International projects or external services may involve handling outside Japan. Where this constitutes a transfer to a third party abroad, we follow applicable requirements, including information about the destination and safeguards and obtaining consent, or verifying and maintaining an equivalent protection framework as applicable. Publication of this policy alone is not treated as consent to an international transfer.

6. Safeguards and retention

We work to prevent leakage, loss and damage by limiting personnel and access, managing credentials, protecting devices and documents, informing personnel and reviewing providers. We assess the relevant local environment for overseas handling. Information is retained for the period needed for its purpose and legal retention duties, then appropriately deleted or disposed of. Further details of safeguards are available through our privacy contact.

Lockable document storage (conceptual brand image)
Conceptual illustration supporting the text. Refer to the text for the detailed conditions.
  • Authorized personnel
  • Access management
  • Retention & disposal

7. Requests concerning your information

Contact info@kanoshima.net to request notification of purposes, access to retained personal data or third-party disclosure records, correction, addition, deletion, cessation of use or sharing, or other rights available under law. We verify identity as necessary and explain the process. If a request cannot legally be fulfilled, we explain why. Any applicable fee and its basis will be communicated in advance. The same contact handles complaints.

Receiving a sealed envelope at a service desk (conceptual brand image)
The process for information requests. The text describes the applicable handling.
  • Contact us
  • Identity verification as needed
  • Guidance & response

8. Cookies and external services

We currently embed no analytics or advertising tracking tags of our own. Delivery or access-authentication infrastructure may use cookies or similar technologies. Browser restrictions may affect functionality. Google Fonts is used for typography; font requests transmit IP addresses and request information from the browser to Google. See Google Fonts privacy information. Consultation forms use FormSubmit to forward your submitted information to our email address. Its documentation states that submissions are retained for 30 days. reCAPTCHA is used to help prevent spam. See the FormSubmit privacy policy. Received information is also handled by our email service.

9. Changes to this policy

We update this page when purposes, services or handling change and provide any required notice or consent process. A policy update does not replace consent required by law.